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  • Website development, ticketing and ticketing integration: useful terms

    Posted 2 Feb 2016 | By Nadine Ishani

    Website and ticketing integration terms

    Here are some definitions for some key terms that you may come across during an integration project.

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  • Glossary: Useful words and acronyms for digital projects

    Posted 19 Jan 2016 | By Nadine Ishani

    Dictionary

    We know that there are lots of words and phrases that we use during our web projects that not everyone understands, so we've compiled a glossary to explain some of the terms that are used most frequently.

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  • Browser and Device Support: December 2015 Update

    Posted 4 Dec 2015 | By Ben Henshall

    Browsers and devices

    Tincan browser support focuses on usability and accessibility rather than pixel perfect rendering. Sites will render in all browsers, but some advanced features and aesthetics might be enhanced on modern browsers that can support such features. Here's the latest update on what we support.

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  • Room for improvement: iterating UX design after launch

    Posted 9 Nov 2015 | By Ben Henshall

    Soane header

    On reviewing Google Analytics for a client, we recently found a drop in clickthroughs from the main website to the online shop. Mildly alarming as we go into the busiest shopping period of the year! Find out how we dealt with it.

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  • Safe Harbor safe no more?

    Posted 15 Oct 2015 | By Brian Healy

    Safe Harbour

    In October 2015, the European Court of Justice decided that the Safe Harbor agreement was invalid. The agreement governed how US companies used data about European (EEA) citizens.

    If any of your customer data is held by US companies, it's time to review your privacy policy and data management plans.

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