UX and Visual Design
We're of the opinion that your customers are the most important people in any web project. We all get stuck in the day to day of our jobs and, over time, we start to see the organisations we work in from an entirely different perspective to that of our customers.
We believe that part of our job is to be an outside voice, a fresh pair of eyes and to help you see your organisation as though you were a customer too.
From personas and customer journeys, to wireframes and content modelling, we take a user-first approach to create goal focused experiences that drive results. We use workshops, data, surveys and a whole bunch of other tools to varying degrees to help you unpick what it is about your organisation that gets people excited. To help you see through the politics of working somewhere.
This is all part of our discovery process. It helps us get under the skin of your business so that we can help communicate what exactly it is that you do to the people who matter.
Understanding your users and customers, allows us to develop websites which are easy to use. A website is part of an eco system - so this process also helps us understand how your users engage with you online. Once we know that, we can start to make their user journeys easier and more efficient.
It also gives us a chance to work out how we can save you time behind the scenes. Are there technological solutions that can save you time and money? We work with you to identify the best ways to make the most of your budget and resources on each and every project we do.
Once the functional aspects of the design are clarified through the development of a sitemap and wireframes, we can then look to communicate your organisation through the use of imagery and brand.
We aim to design websites that accurately reflect who you are and where you want to be. Whether you have a tired brand that needs a bit of a 'pick me up' or a sparkly new brand that needs rolling out - we can work with you, and your partners, to make the new site shine.