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Memory design - the death of user experience design?
12 Aug 2016
The feeling you have during an experience or the one you have after the event ... Which is more powerful and impactful? Which is more correct?!?
How to handover to your successor (or holiday cover) at work effectively
8 Aug 2016
How should you hand over your website and digital channels to colleagues or successors to make sure that they remember you fondly?
Data Protection and Brexit - more 'known unknowns' and yet 'same as you were'
1 Aug 2016
What does BREXIT mean for data protection?
Thoughts from the AMA Conference, Edinburgh 2016
20 Jul 2016
Well. Where to begin? 600 arts marketing bods descended on Edinburgh to reminisce about their youths at the Fringe and to say hello, drink a little gin, share ideas and - most importantly - to learn.
Writing your 404 Error page message
19 Jul 2016
Your 404 page might be the first contact a customer has with your organisation. How can you make sure it's not a bad experience?
Ticketing Professionals Express at AMA Conference in Edinburgh, July 2016
15 Jul 2016
Ahead of the Arts Marketing Association conference, I popped along to Ticketing Professional Express at Summerhall in Edinburgh. It was a whizz through some key topics in ticketing for those of the marketing persuasion.
Taking Drupal into the 5th dimension with international commerce
11 Jul 2016
Michael will be speaking next week at this months Drupal Show and Tell in London.
Updates to the Data Protection Act: start getting ready for the General Data Protection Regulation
9 May 2016
The Data Protection Act is being replaced with the General Data Protection Regulation in mid-2018 which gives you two years to get your ducks in a row.
Two sides to every coin - building accessible sites
4 May 2016
In the majority of briefs we receive, we are asked to build sites to meet W3C compliance standards. In short, we do what we can behind the scenes but there are two sides to every coin. When it comes to content it's over to you as content managers and editors. That's often not fully appreciated.